Donelson Air Service Experts Reviews

Average Customer Rating
4.7/5 stars based on 10,621 Reviews
jim M.
old hickory, tennessee
"On time , completed installation of new components in a timely manner, explained new control system, cleaned up work area. System working great."
55 square group G.
nashville, tennessee
ms delius D.
mt juliet, tennessee
ms williams W.
nashville, tennessee
"William the service technician was great. He explained what he was going to do and did so. A good tech, likeable and friendly."
mr regg R.
nashville, tennessee
"The maintenance crew was very thorough with inspection and cleaning central heat and air unit. Jerod did a professional job."
mr green G.
brentwood, tennessee
"Everything went very smoothly and the things that were found that needed attention got fixed and the parts are on order for installation tomorrow."
joseph C.
nashville, tennessee
"Everyone seems to know what they are talking about and are very helpful."
farhang P.
nashville, tennessee
"Many factors. Customer service, ease of setting up appointments in a timely manner, Technician arriving on time, professional manner and expertise of the service professional, and resolution of the problem in a cost-effective way."
lantz R.
columbia, tennessee
nina B.
old hickory, tennessee
mr kemp K.
nashville, tennessee
patrick S.
brentwood, tennessee
"fair pricing, quick action, courteous and efficient service from sales to installers"
tim L.
nashville, tennessee
patrick M.
nashville, tennessee
"Two trips and time for work completed at the residence."
ms behan B.
old hickory, tennessee
mr poag P.
nashville, tennessee
"on time, quick in and out"
brian D.
thompson's station, tennessee
"Two technicians came. Not just one. Which made me feel more important."
mr webb W.
goodlettsville, tennessee
mrs miller M.
old hickory, tennessee
ms mcclaine M.
nashville, tennessee
"Not timely on the Wednesday appointment. Four hours later than it appointed. This is a Plumbing appointment."
martha P.
joelton, tennessee
lucas W.
franklin, tennessee
"I had a few issues with repair and prolonged solutions with our heat not working. Once Will the supervisor showed, up he fixed it and was very reasonable for an overall solution. I trusted him and he did everything in his power to do what was fair in the situation."
vicki D.
nashville, tennessee
lance H.
hermitage, tennessee
"Great service"
nina B.
old hickory, tennessee
"Technicians were on time and completed their work efficiently."
sanford P.
nashville, tennessee
"I don't like to make recommendations."
mr lindsley L.
nashville, tennessee
"Seemed like a standard pop in. Oh it works, bye. Didnt stay long, didnt look at two outside compressors."
connie R.
old hickory, tennessee
mr mullins M.
thompson station, tennessee
beth W.
springhill, tennessee
"They do a good job"
robbie L.
springfield, tennessee
"Always prompt courteous service"
tim L.
nashville, tennessee
lucas W.
franklin, tennessee
"$800 fix did not fix my problem after I was assured it would. Tech came 3x before supervisor did to actually fix the problem."
arthur G.
franklin, tennessee
"Great service"
joseph C.
nashville, tennessee
"The serviceman was well trained and knowledgeable on the subjects that he talk about."
mr wolfe W.
brentwood, tennessee
"Extreme;y confident and conversed well after checkup."
lana H.
spring hill, tennessee
"Excellent Company"
terry M.
fairview, tennessee
"Estimate only for air duct cleaning, on time professional. Price much higher than expected."
kent E.
mt juliet, tennessee
mr stuart S.
franklin, tennessee
mr drummond D.
franklin, tennessee
"Garrett was very knowledgeable and found the problem and corrected it."
mr ford F.
nashville, tennessee
jason H.
nashville, tennessee
mike G.
ashland city, tennessee
"10am appointment actually happened at 4pm. And as a member having had you install a new hvac system ,I was told $99 for a simple drain clean and was actually charged $369. This after having similar issues on my last hvac check up which is still in my package service agreement."
robert B.
nashville, tennessee
henrietta M.
nashville, tennessee
mr van pamel P.
nashville, tennessee
"Great service."
robbie L.
springfield, tennessee
"Technician was courteous and went right to the problem"
dianne D.
nashville, tennessee
"The service is reliable and always done well."
ms harris H.
hendersonville, tennessee
mr hayes H.
nashville, tennessee
"Quality parts, quality service."
ronald B.
nashville, tennessee
"Never had a problem. Fair pricing."
martha P.
joelton, tennessee
"I've been with Donelson Air for 31 plus years."
ms beth nunnery N.
hermitage, tennessee
"High quality Customer service"
mr henley H.
nashville, tennessee
"The technician and other staff showed concern about the cost of maintaining my 13-year-old Unit. Went the extra mile to offer me a substantial discount on a slightly used, more up-to-date unit. Installatiion was complete within 48 hours."
lance H.
hermitage, tennessee
"Fast. Friendly. Reliable. Professional."
mr rost R.
nashville, tennessee
"Donelson has provided dependable service to us for our HVAC inspections and equipment replacement over the years. Most recently, following the cold weather, we experienced a ruptured water heater. Donelson responded quickly and was on site the following day to inspect, quote and replace the unit. Thanks to Eric, Van and team for their prompt service to get us back up and running when other plumbers in town were unavailable to help."
robert P.
antioch, tennessee
"Good service, seldom have problems."
sharon W.
antioch, tennessee
"Always fair dependable and reliable"
mr james J.
college grove, tennessee
dan N.
dickson, tennessee
"Prompt analysis and explanation of the problem"
mr whitfield W.
nashville, tennessee
james Y.
goodlettsville, tennessee
ruth G.
brentwood, tennessee
"The service men were so professional and went right to work in fixing all my plumbing problems."
sue T.
nashville, tennessee
"We've used Donelson for over 40 years"
priscilla P.
brentwood, tennessee
"product and service was exactly what I expected. Everything was done well."
mr ford F.
nashville, tennessee
jim M.
old hickory, tennessee
"Received great service on heat and air system replacement"
alfredo M.
nashville, tennessee
tom E.
franklin, tennessee
"Christopher was great!! Took care of my HVAC system"
ms tomichek T.
nashville, tennessee
"Very professional, courteous, and thorough."
ms bibb B.
nashville, tennessee
ms harris H.
hendersonville, tennessee
"very professional seemed to have checked everything necessary"
mr streator jr J.
nashville, tennessee
"Good job"
mr butterworth B.
goodlettsville, tennessee
"Quality service, good price, excellent service members."
joseph C.
nashville, tennessee
maria F.
franklin, tennessee
"Technician was very knowledgeable."
donna C.
brentwood, tennessee
"Services, dependable, friendly, professional"
botros M.
clarksville, tennessee
"I feel like I was scammed so bad.the technician has earbuds on and was talking in the phone all time.all what he did was check the Freon pressure and almost got his left hand frozen very bad .lost too much Freon to connect the pressure gage.I dont know what he should do in regular maintenance but all what I was asking for is check if something need to be done and tell my why one of the two units clicks very loudly when it turns off. less than 30 minutes he finished and told me you need new units .and he offered me two units for 32000 .I never deal bad with any body in my live but I was very close to tell him get out of my house.anyway this man stole 178 dollars from me and he didnt give me any thing.I cant forgive him.I work very hard to earn money .I am not like him."
jerry P.
madison, tennessee
ms ford F.
nashville, tennessee
"The customer service is always exceptional"
sharon D.
la vergne, tennessee
"I've had good experiences with Donelson Air so far. I was particularly impressed with Tim, who braved an ugly thunderstorm to come out and look at my unit. Unfortunately, he couldn't find the problem with it because it wasn't safe to linger outside for long. We'll be scheduling a later visit."
mrs mckinney M.
nashville, tennessee
greg S.
mt juliet, tennessee
"Have not heard back"
john S.
nashville, tennessee
"took 3 days to get a return call"
loran L.
nashville, tennessee
"When I called to make my appointment, I was told that I was a premiere member and I would not be charged the service fee and that I would receive 15% off any service. When the technician showed up, I was not available at the time so he charged my son the $99 trip fee and a $96 diagnostic fee. The unit was working when he arrived and the technician did not do anything so I am upset with him charging the both fees. I later called customer service and the service rep told me that my premiere membership expired."
patrick F.
nashville, tennessee
"Excellent service and presentation...."
wendy J.
nashville, tennessee
"Great staff, resolves issues the first time."
ms madden M.
nashville, tennessee
"Excellent technician"
mr stead S.
smithville, tennessee
maria F.
franklin, tennessee
"Timely attention to concern/problem"
brian H.
hermitage, tennessee
bettye C.
nashville, tennessee
"Service man did good work. We waited 5 days before someone was sent."
mrs seab S.
murfreesboro, tennessee
"Donelson service experts are very knowledgeable and come out to examine any problems we have had. Jerry is very professional and repaired our problem quickly."
margaret T.
madison, tennessee
mark A.
spring hill, tennessee
"We constantly have tech's come out with no information about the services we have or what they are here to work on, and also they do not bring the correct parts when they show up"
mr mullins M.
thompson station, tennessee
millie S.
nashville, tennessee
"On the December 23 ,24 when temperatures were-0 my family and didn't have any heat"
sue D.
brentwood, tennessee
"Very efficient"
jim M.
old hickory, tennessee
ms duke D.
lavergne, tennessee
"It took 5 days for them to come out first day was a no show"
carl S.
nashville, tennessee
"Easy appointment scheduling, friendly staff, competent technicians, on-time service calls (with a "heads up" call if the technician will be late)."
mr schott S.
nashville, tennessee
marty F.
nashville, tennessee
"The call center told us a plumber would arrive at 8 AM - after 9 I texted - that person said they would be there shortly - then I called after a couple of hours that person said within an hour - finally a local employee called and asked if I still needed a plumber! My head exploded! She said she saw no record of any conversations Id had with your other employees - the plumber finally got there mid afternoon and did a great job quickly - but your entire system needs to be overhauled. Nobody knows what is being told to the customers and the customers are waking up at the crack of dawn and waiting all day for someone who may or may not show."
gina S.
nashville, tennessee
pamela B.
antioch, tennessee
jim N.
nashville, tennessee
vernon E.
mount juliet, tennessee
"We have had great service and enjoy having the Advantage Plan."
mr golden G.
nashville, tennessee
"They care about their customers. Jeff Ownsby great we always request for him to come to our home. He has the most respect for us and our home."
susan H.
nashville, tennessee
"While the service was quick and correct, I thought that when the technician had to talk to my home warranty company on the phone, that he was unnecessarily rude. But I would still use Donelson Air!"
ms coronel C.
mount juliet, tennessee
"The technician is very nice"
mr jenkins J.
antioch, tennessee
"They came same day and were able to resolve our issue the same day."
john C.
nashville, tennessee
"Response times and professionalism"
mr mcgovern M.
goodlettsville, tennessee
"Friendly and good service"
ms madden M.
nashville, tennessee
"Very knowledgeable technician"
terri P.
franklin, tennessee
"Prompt friendly service. Thomas was great!"
holly H.
mount juilet, tennessee
"The representative was nice; however, the initial quote was double that if a competitor."
david A.
nashville, tennessee
"Good service."
leonard Y.
hendersonville, tennessee
"Unit only 2 months old. Shouldn't have any issues at all!"
chris W.
goodlettsville, tennessee
"Very helpful technician"
mr mason M.
brentwood, tennessee
"excellent repairman"
mr harrell H.
brentwood, tennessee
"Parts ordering and scheduling took over a month. Unit was running but don't think follow up on parts was as timely as it should have been."
dawn M.
franklin, tennessee
"HVAC did not show????"
mr copas sr S.
hermitage, tennessee
"Your service technician was very professional an polite, he fixed the problem."
megan S.
nashville, tennessee
"The technician was great and are always"
brenda W.
murfreesboro, tennessee
"I have been a customer of Donelson Air for more that 40 years. They do a very good job."
sheila B.
clarksville, tennessee
"The Tech was very friendly and arrived on time. Got done pretty quickly. Happy you didn't send out the one who took so long to repair my unit when it went out in November."
bonny O.
nashville, tennessee
"The service was quick, affordable, and professional."
claudia S.
brentwood, tennessee
"Jonathan did a great job. It was very cold day and our house had no power. He was patient and took time to do a good job."
mr stead S.
smithville, tennessee
"Rickey Hale arranges to have the service done at a time he can let the technician in if we are away & the technician is very thorough."
mark S.
greenbrier, tennessee
peter E.
bon aqua, tennessee
karla S.
nashville, tennessee
"Very good service"
sheila C.
nashville, tennessee
"Fast and courteous service."
marvin C.
antioch, tennessee
ms riley R.
ashland city, tennessee
"Kind service tech"
ms garon G.
old hickory, tennessee
"Techs like Chuck and your staff on the phone are always nice. #6 Promised timeframe, they did not show up at 12-2 due to people without heat that day (I totally understood)"
mr rollins R.
nashville, tennessee
howard S.
hermitage, tennessee
"Prompt arrival on schedule, and very neat with services."
christine a H.
madison, tennessee
"Very professional"
barbara K.
nashville, tennessee
"Prompt service and kind people."
holly G.
hendersonville, tennessee
"Great service every time"
christian int. I.
antioch, tennessee
"Very responsive. Took time to explain what he did to find and fix the issue."
ms patton P.
brentwood, tennessee
jerry F.
thompson station, tennessee
"on time for service and was available for call back"
melissa B.
antioch, tennessee
"Didnt show up for scheduled appt and did not contact me to cancel."
barry S.
antioch, tennessee
martha F.
ridgetop, tennessee
"Good service"
bethany B.
mount juliet, tennessee
"Always do a great job and stand behind the work being done"
mr nofi N.
nashville, tennessee
"Service has been good every time."
mr minter M.
nashville, tennessee
mr ross R.
nashville, tennessee
"Punctual, respectful of property and my time. Helpful, explained all."
nikki H.
nashville, tennessee
mr hudgens H.
nashville, tennessee
leeann M.
brentwood, tennessee
mr harrell H.
antioch, tennessee
"Everything has been a great lifesaver for me. I didn't have the 10k in cash and didn't want to borrow money or put on my credit card. The finance you provided with extended warranty is just wondrf."
mr green G.
nashville, tennessee
"Good service"
brenda M.
hermitage, tennessee
mr kidd K.
antioch, tennessee
holly J.
nashville, tennessee
"You all are very easy to work with."
carolyn F.
nashville, tennessee
al H.
hermitage, tennessee
"Technician was awesome and the visit was non intrusive and fast."
bob F.
nashville, tennessee
"Reliable, friendly, and cost effective."
william L.
nashville, tennessee
"Always professional,friendly, informative, and great price plan to take care of our system annually"
tom T.
nashville, tennessee
"Knowledgable staff."
nancy W.
brentwoood, tennessee
"Jonathan was able to diagnose multiple issues with our hot water system and fix them."
patricia M.
joelton, tennessee
ryan B.
nashville, tennessee
mr helm H.
nashville, tennessee
mr symons S.
hermitage, tennessee
"Very Thorough and helpful"
mr hildebrand H.
franklin, tennessee
"Still without heat!"
sharon and greg M.
murfreesboro, tennessee
"Professionalism, efficiency and quality service"
robert e. cooper C.
nashville, tennessee
"So far, no issues with your service."
mr turner T.
hermitage, tennessee
john B.
gallatin, tennessee
"Always reliable service"
john B.
nashville, tennessee
"Always late; tech never has history info; very difficult to reach; installation not working as sold."
ms hamlet H.
nashville, tennessee
ms patton P.
brentwood, tennessee
"Christopher was great"
barry S.
antioch, tennessee
sylvia T.
gallatin, tennessee
"They lie."
gregg M.
nolensville, tennessee
anna B.
nashville, tennessee
ms harris H.
hendersonville, tennessee
"Quick service got the job done in a timely bases"
percy M.
nashville, tennessee
mr ascenzi A.
la vergne, tennessee
"Your tech came right out and looked at the situation."
mr hudgens H.
nashville, tennessee
brandon W.
nashville, tennessee
"I haven't had experience with another hvac provider."
mr london L.
antioch, tennessee
"Tim was excellant !"
allen B.
madison, tennessee
mr pace P.
pegram, tennessee
patricia N.
nashville, tennessee
nathan W.
nashvill, tennessee
"They were professional and courteous and knowledgeable."
helen S.
nashville, tennessee
"I have been a Donelson customer for several years and have always received excellent service."
melanie R.
brentwood, tennessee
"Very nice technicians, easy to schedule a service call, repairs were made immediately and clearly."
steven C.
ashland city, tennessee
mr white W.
mt juliet, tennessee
carolyn F.
nashville, tennessee
"Awesome"
ms johnson J.
nashville, tennessee
"I have received good, reliable service over the years"
mrs estes E.
lebanon, tennessee
m/m caldwellbinkl C.
hermitage, tennessee
ms sanders S.
nashville, tennessee
"Your service people are always friendly, stick to their work and helpful when they come."
tom T.
nashville, tennessee
dan N.
dickson, tennessee
"Easy to deal with."
mr turner T.
hermitage, tennessee
ms perry P.
nashville, tennessee
"Excellent feedback everytime Tim Bailey"
william B.
brentwood, tennessee
"Brad and Chris were professional, knowledgeable, courteous, and respectful. We were very pleased with the service they provided."
denise F.
franklin, tennessee
"We've worked with you guys a few times, you always send top notch folks."
mr beard B.
franklin, tennessee
mr york Y.
old hickory, tennessee
"Great service."
timika W.
antioch, tennessee
"Vam was awesome he worked really had"
allen B.
madison, tennessee
joseph S.
nashville, tennessee
tim M.
mt juliet, tennessee
mr london L.
antioch, tennessee
"His name was Tim"
james L.
lavergne, tennessee
martha P.
joelton, tennessee
"Prompt service to check a concern and hopefully correct the problem."
ms tibbs T.
nashville, tennessee
"Very knowledgeable and thorough. Concerned with not tracking dirt by wearing booties."
ms howington H.
nashville, tennessee
kevin H.
old hickory, tennessee
helen S.
nashville, tennessee
"I have not had any problems with Donelson when it comes to the upkeep of my HVAC equipment. The technicians are always pleasant and answer all of my questions."
lyndsay S.
college grove, tennessee
james O.
hermitage, tennessee
"Prompt and knowledgeable."
tim E.
franklin, tennessee
"This was the 3rd time I had to reschedule my normal maintenance. The reason I was given was that trucks are prioritized to larger jobs and maintenance contracts are deprioritized. I understand this but when a time is scheduled and the homeowner is required to be at the home, and then the tech cannot make it, its frustrating and wastes the homeowners time."
ms roberts R.
nashville, tennessee
"Jeff is the best technician."
mr daughety D.
nashville, tennessee
ms roberts R.
nashville, tennessee
"Jeff is the best technician."
nancy H.
nashville, tennessee
anand P.
nashville, tennessee
mr chambers C.
nashville, tennessee
"excellent assistance"
west synagogue S.
nashville, tennessee
"Great techs and they always go above and beyond"
mrs wyatt W.
brentwood, tennessee
"Chris delivered great service and understanding."
phil R.
nashville, tennessee
mr waltko W.
brentwood, tennessee
"Great service and explained what was done very well"
tiffany D.
nashville, tennessee
"Brennan was very informative and kind to work with- I also asked that I be put on first stop of the day (as I had to leave for work by 10) and Brennan called at 7:55 and was there by 8:10. Timely."
ms charlotte P.
antioch, tennessee
"Everything went quickly and smoothly"
wyndi H.
nashville, tennessee
roy T.
hermitage, tennessee
"Chris Larson answered all question and concerns and is a pleasant, personable and effective representative for your company."
nancy W.
brentwoood, tennessee
robert M.
franklin, tennessee
kay R.
nashville, tennessee
steven C.
ashland city, tennessee
kurt P.
nashville, tennessee
sherry L.
centerville, tennessee
"The technicians were here when scheduled;they were polite and professional. They did their work quickly and quietly."
roy B.
spring hill, tennessee
"Seemed to be thorough and efficient."
william M.
franklin, tennessee
"We have always received prompt professional service from Donelson."
ms striplin S.
madison, tennessee
thomas H.
springhill, tennessee
"I have already recommended Garrett Couture, Service Consultant along with Donelson to my neighbors"
mr baker B.
murfreesboro, tennessee
"dishonest tech"
geraldine A.
nashville, tennessee
"Did a great job"
robert D.
hermitage, tennessee
"Tech was on time and was very knowledgeable"
ms pearson P.
mt juliet, tennessee
"I always recommend Donelson Air. Donelson Air has always taken care of our Heat and Air Would not want to use anyone else."
lewis S.
antioch, tennessee
"Service technician was friendly, knowledgeable, and efficient!"
mike P.
nashville, tennessee
"Generally the techs do a good job and show up on schedule."
mr morris M.
mt juliet, tennessee
nancy H.
nashville, tennessee
thomas H.
springhill, tennessee
"Garrett was awesome. He explained everything and showed pictures. What a great employee to have."
luanne S.
franklin, tennessee
"Professional"
ms simpson S.
brentwood, tennessee
"I provided the rating I did because of your employee, Jeff Owensby. Jeff is knowledgeable, thorough, honest to the core, dependable, personable, kind, respects others. He stays on a problem until it is solved. Not only does he care about the job he does, he cares about the person or people he is doing it for...his customers. That is a rare trait in our society. If I were starting a company, Jeff would be the first person that I would hire. Thank you for giving me the opportunity to talk about Jeff. There is no one like him."
mr harrell H.
antioch, tennessee
"My flter should have been changed last year I feel."
jill J.
nashville, tennessee
erin H.
arrington, tennessee
"Jonathan was great"
mr hutchison H.
hermitage, tennessee
mary M.
nashville, tennessee
"Good products and service"
karen E.
nashville, tennessee
johnson J.
franklin, tennessee
robert T.
nashville, tennessee
"Very professional"
patricia M.
joelton, tennessee
"I've used your service a few times & was always satisfied"
borchers B.
franklin, tennessee
ms smith S.
antioch, tennessee
sherry L.
centerville, tennessee
"Prompt, professional, pleasant."
mr koger K.
la vergne, tennessee
"Courteous, respectful technicians"
elischa D.
springfield, tennessee
"Excellent service"
mr baum B.
mt juliet, tennessee
kathy G.
mount juliet, tennessee
sarah C.
hermitage, tennessee
roy B.
spring hill, tennessee
"Good job."
christine H.
madison, tennessee
"Very professional"
deedee M.
hermitage, tennessee
"The technicians are always very polite and very respectful. On question #8 the tech arrived past my timeline but I know this is a very busy time of year."
carrie G.
hermitage, tennessee
"The customer service has been great and most of your technicians are very knowledgeable."
david S.
goodlettsville, tennessee
"The service was fast and the technicians were knowledge and friendly"
ulysses C.
antioch, tennessee
ms lomasney L.
lebanon, tennessee
"I needed a form completed for an insurance claim that Im having trouble trying to get it completed and trying to get my unit fixed has not been easy. Im not getting any call backs"
mr cochran C.
mt.juliet, tennessee
christine H.
madison, tennessee
"Very professional"
kenterra M.
brentwood, tennessee
"The technician was kind, knowledgeable and explained things in a way that was easily understood. Prompt service."
annette A.
nashville, tennessee
"Professional"
mr nolan N.
mt juliet, tennessee
"Only if asking for Jeff Ownby."
mrs dumas D.
nashville, tennessee
"Reliable knowledgeable service"
ms witt W.
old hickory, tennessee
jeffrey B.
old hickory, tennessee
"Everyone was professional, courteous, knowledgeable, and friendly."
mr davis D.
brentwood, tennessee
"Usually good and quick service"
ms maria h B.
nashville, tennessee
ms davis D.
nashville, tennessee
mr cagle C.
smyrna, tennessee
"The work was done great and he was very friendly."
linda R.
nashville, tennessee
katie P.
cross plains, tennessee
"The technician was very helpful, explained everything, and was professional."
ms nelson N.
hendersonville, tennessee
ms tyson T.
nashville, tennessee
"Excellent products and customer service"
judy W.
nashville, tennessee
ms smith S.
antioch, tennessee
"I have used Donelson Air for over 25 years and have always had good service."
scott D.
hendersonville, tennessee
gregg M.
nolensville, tennessee
dr a batey B.
nashville, tennessee
mr hood H.
nashville, tennessee
mr ulysses C.
antioch, tennessee
"You do what you said your going to do ??!"
m/m caldwellbinkl C.
hermitage, tennessee
mr hagg H.
brentwood, tennessee
lucy O.
brentwood, tennessee
"great service, great people, good price"
mrs. marilyn R.
nashville, tennessee
"History with company"
mr chambers C.
nashville, tennessee
robert P.
antioch, tennessee
ms witt W.
old hickory, tennessee
"Wonderful got my heat up and running."
james W.
goodlettsville, tennessee
"Aston worked our problem and escalated it appropriately He kept us updated on the progress to reach a satisfactory conclusion. We would definitely like him to be assigned to us for maintenance and troubleshooting issues in the future"
mary harrison H.
franklin, tennessee
ms mays M.
nashville, tennessee
"Thomas and Mike were the best installers!"
alesia W.
nashville, tennessee
"Great customer service, honesty"
roxann H.
smyrna, tennessee
catherine V.
nashville, tennessee
"Jeff Owensby is amazing"
russell C.
nashville, tennessee
"The technician, Tyler, was very courteous and knowledgable. He identified the issue with my heating unit and took the time to ensure the proper solution. He answered all my questions and left me confident in his work. I want Tyler every time I call! Thank you."
wayne N.
spring hill, tennessee
"Technicians did a great job. They were very informative and answered all my questions."
matthew P.
clarksville, tennessee
"Great service advisor. Great explanation of what was needed"
mr wisniewski W.
nashville, tennessee
sassan M.
brentwood, tennessee
"Great technician with excellent tech support"
rhonda P.
lyles, tennessee
"Always top notch service. Each representative and service technician has been kind, knowledgeable, helpful and respectful."
joel O.
nashville, tennessee
"He found out that my previous HVAC company (Maynard) had not changed the main filter inside the HVAC machine since it was installed."
ms cosby C.
nashville, tennessee
brian H.
hermitage, tennessee
mr davis D.
springfield, tennessee
mr r alley A.
nashville, tennessee
"Good, considerate service at a fair price."
leeann M.
brentwood, tennessee
"Jonathan did a great job"
harold D.
nashville, tennessee
holly J.
nashville, tennessee
"Jonathan was very good at explaining what was happening and what the different scenarios could be."
sandra D.
nashville, tennessee
mr holland H.
goodlettsville, tennessee
"We have used Donelson for over 30 years"
mrs buchanan B.
nashville, tennessee
"have used Donelson Air for 30 plus years excellent techs and service"
bryan M.
mt juliet, tennessee
sam Y.
nashville, tennessee
"Great customer service."
juanita H.
cottontown, tennessee
"Good tech"
mr spears S.
nashville, tennessee
"Kenneth was very professional and provided excellent service"
ms coffland C.
nashville, tennessee
"I have always received great service and the technicians are helpful and friendly. The technician who was here this week explained everything he did in an understandable way."
lashea B.
murfreesboro, tennessee
"Mr. Jonathan, the tech was timely, helpful and friendly. He helped me save some money offering alternative solutions."
patricia M.
joelton, tennessee
forest T.
madison, tennessee
wendy J.
nashville, tennessee
ms blair B.
nashville, tennessee
ms anderson A.
nashville, tennessee
"Have used this company for many years - not a single complaint so far. First time experience with the technician named Auston and he was excellent. Very attentive to my needs and respectful of my age requirements, plus his knowledge of my individual HVAC unit."
dr ben B.
nashville, tennessee
"I have been a customer of Donelson Air for many years and they have always provided excellent service."
mrs teddy jo C.
nashville, tennessee
sassan M.
brentwood, tennessee
"Landon and Austin did a great work"
sheila H.
hermitage, tennessee
"Very timely and professional and friendly service and thorough it seems."
steve B.
hendersonville, tennessee
ms jordan J.
brentwood, tennessee
"excellent service and professionalism."
budd G.
nashville, tennessee
"The price is a litte high"
connie R.
goodlettsville, tennessee
mr cagle C.
smyrna, tennessee
karsten H.
fairview, tennessee
"Despite having to reschedule for that particular appt, the experience with the tech that serviced us was super positive"
lana H.
spring hill, tennessee
"Excellent Service !"
joshua C.
clarksville, tennessee
"Landon was able to help explain exactly what was going on with our ac unit. He was also very communicative when it came to the delivery of our part and with a retail schedule I was very grateful for that! Thank you!!"
cari W.
nashville, tennessee
"Austin was great! He was thorough and provided me with information on the maintenance he did on my unit. Very respectful, knowledgeable and he was very much appreciated."
janine L.
nashville, tennessee
"Technicians are always prompt and willing to answer any questions"
mr owen O.
nashville, tennessee
gary G.
nashville, tennessee
"Always done me very good service"
sonja B.
nashville, tennessee
"Thorough service"
dan D.
nashville, tennessee
"I consistently get superb technicians, and the price point it great"
david F.
gallatin, tennessee
mr stinson S.
nashville, tennessee
"Eric and Brennan were punctual, professional, efficient and very capable. Would not hesitate to recommend Donelson to anyone."
m/m murray M.
smyrna, tennessee
"On time and honest."
mr knight K.
mt juliet, tennessee
mr reasonover R.
hermitage, tennessee
"Always good service"
mr duke D.
madison, tennessee
"William did good job servicing unit. He noticed bad fan motor. Ordered part and returning Monday, when part arrives, to install. Thanks! William!!"
mr duke D.
madison, tennessee
"William did a great job! Professional and knowledgeable."
mr hogan H.
madison, tennessee
ms bird B.
nashville, tennessee
"reliable"
mrs petway P.
nashville, tennessee
"I have used Donelson for many years and been very happy with them. Mr, Tim Bailey, is so kind and Your company should be commended to have people like him on your staff!!!"
mr johnson J.
hermitage, tennessee
mrs buchanan B.
nashville, tennessee
"i have used Donelson Air for over 30 years. Service is excellent"