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We Can Repair Any Kind of Gas Fireplace in Nashville

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Burning fireplace

Keep Heating Simple

Gas fireplaces make adding heat to your Nashville home easy. Just flip a switch or press a button for immediate heat.

They’re also fairly effortless to use. Unlike their woodburning counterparts, there’s no need to put in firewood or clean up ashes. But like any other natural gas units, these fireplaces need regular service to help them run efficiently and avoid malfunctions.

When your fireplace won’t ignite or won’t stay on, the Experts at Donelson Air Service Experts can help. Use our easy-to-follow tips first. If your fireplace still isn’t working correctly, let us know. We can take care of any model.

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be several causes why your fireplace won’t start. Take off the cosmetic plate beneath your fireplace to access its parts.

  1. Is a breaker tripped? Inspect your home’s electrical panel and adjust breakers as needed.
  2. Is the gas working? Verify the valve is in the “open” setting.
  3. Is the pilot light burning? If it has been extinguished, follow manufacturer instructions to rekindle. Fasten the vent cap to stop drafts from blowing it out.
  4. Pilot light lights but won’t stay on? There could be an issue with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays ablaze but fireplace won’t light? It could be the thermopile, a metal piece that transforms heat to electricity to open the gas valve.
  6. If you have a suspicion there’s a problem with the thermocouple or thermopile, ask for assistance.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve fully cooled.
  • Grinding or shrieking sounds? Have Donelson Air Service Experts service or replace the blower.
  • Odd scents? Clean the fireplace’s interior and flue following the steps below. If you smell rotten eggs or burning wires, shut off the fireplace, open windows in your home and get in touch with us right away.
Person cleaning a fireplace

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it run more efficiently and avoid expensive breakdowns. It may even help it work longer.

  1. Confirm your fireplace is fully cooled.
  2. Turn the gas off by rotating the valve to “off.”
  3. Remove the gas logs, examine them for cracks and clean them with a soft-bristled brush.
  4. Remove the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the interior of the fireplace with a vacuum hose attachment.
  6. Rub down inside edges with a wet cloth. Use warm, soapy water to get rid of dust or soot accumulation.
  7. Return lava rocks and logs in the same order.
  8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to break.
  9. If you have a vented gas fireplace, take a look at the outside vent and get rid of debris such as leaves or bird nests.
  10. Ensure your carbon monoxide detector is operating correctly.

Schedule Annual Maintenance Today

Once your fireplace is heating again, enroll in regular maintenance with us. These examinations can potentially find problems before they begin. We’ll test your components for damage. We’ll also make certain there aren’t any leaks and that pressurization levels are right.

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