What to Expect During an AC Repair Appointment

So, all of a sudden your A/C needs repair at your Birmingham home and you’re not sure what to expect. It’s daunting enough to allow an AC repairman into your home, but then to wonder what they’re going to do tends to add a whole other level of concern. But fear not! Norrell Service Experts is here to fill you in on the general air conditioning repair process so you can be ready when an expert AC service technician needs to visit your home. 

AC Repair Starts Simple 

When the technician arrives, the first thing they should do is ask to see the thermostat. It might sound silly, but they need to take a look at it to verify that it’s not simply a thermostat settings error. The repairman will confirm the thermostat is switched to cool and then reduce the temperature to see if that will start up the air conditioner. A flawed or incorrectly connected wire could be the only thing that’s keeping you from a comfortable home. 

If this doesn’t resolve the trouble, the technician may request to see your circuit breaker box. They might set the circuit switches to off and then back to on to see if that activates the AC. 

Getting to the nitty-gritty of AC Repair 

The repairman will then likely ask to see the air conditioner. Like a doctor, the technician will commence their trial and error diagnosis process. There are many variables that could be the culprit of an A/C system that isn’t running properly, and it’s up the service tech to check all the possible reasons starting from the most frequent issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer. 

During the air conditioning diagnosis, they will likely check the air filter to make sure it’s not blocked or needs to be replaced. They will inspect your air conditioner’s refrigerant levels, confirm the air condenser fan is turning properly, verify that the size of your A/C system is appropriate for the size of your residence, and inspect the wiring, electronics and safety controls. 

Once the A/C system technician has diagnosed the trouble, he or she should explain all your options to you. The discussion will usually start with the repairman explaining what the problem is, what part (if any) failed, how or why it went out, and how that part makes your AC operate. 

The repairman will then go into your options, which will involve changing out the part and fixing the trouble, but may also entail upgrading parts of the A/C, the AC itself, or your entire heating and AC system. In certain cases, it may make more sense to buy an entire new heating and cooling system, particularly if the A/C system is past its prime, or prone to breaking down again and end up with you spending more on A/C system repairs by the time it’s all said and done. The technician will discuss how much time, effort, and cost it will take to fix the trouble. 

The service tech might at this point explain what could have been done to avoid the issue or part failure and how to keep a future issue from occurring. This generally includes proactive maintenance, which not only helps avoid an air conditioning breakdown, but in most cases also keeps your AC system’s warranty valid. Most expert air conditioning repair centers will offer a yearly maintenance plan so you don’t have to worry about making future heating and cooling tune-up appointments for your systems. 

Lastly, they will go over the process for repairing the failed part or correcting the issue. If you choose that A/C system repair is better for you than buying an upgraded A/C system, the repairman will order any parts needed and plan your follow-up appointment to fix your AC. Or, if the part needed is already accessible on their truck, they will begin the air conditioning repair work with your approval. 

Remember that throughout Birmingham your HVAC equipment is in good hands with Norrell Service Experts. Our service techs are ACE-certified and have received extensive background checks so you can feel comfortable with the technicians we send into your home. If you ever come across any questions about your air conditioning system or what to expect with your AC repair, give us a call around the clock at 205-267-0023 and we’ll be happy to discuss the process. 

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