What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your AC system needs repair at your Nashville home and you don’t know what that entails. It’s stressful enough to welcome an AC repairman into your home, but then to not know what exactly they’re going to do could add another level of anxiety. No worries! Donelson Air Service Experts is here to fill you in on the standard AC repair process so you’ll be prepared when an expert AC service technician needs to pay you a visit.

It Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to take a look at it to confirm that it’s not just a thermostat settings problem. The service tech will verify the thermostat is flipped to cool and then decrease the temperature to see if that will start up the air conditioner. A faulty or wrongly connected wire could be the only thing that’s keeping you from a comfortable home.

If there is still an issue, the technician may ask you to see the circuit breaker box. They may flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty

The repairman will then probably ask to see the air conditioner. Same as a doctor, the technician will begin their trial and error diagnosis process. There are many variables that could be the reason for an air conditioning system that isn’t operating properly, and it’s up the technician to look into all the possible causes starting from the most standard issues to the least. The diagnostic process could take anywhere from five minutes to an hour, possibly longer.

During the AC diagnosis, they will likely check the air filter to confirm it’s not blocked or needs to be replaced. They will inspect your AC refrigerant levels, verify the air condenser fan is turning properly, confirm that the size of your AC is right for the size of your residence, and inspect the wiring, electronics and safety controls.

Have answers, will fix

Once the AC service tech has identified the trouble, they should explain all your choices to you. The exchange will usually start with the service tech explaining what the issue is, what part (if any) died, how or why it went out, and what that part does for your air conditioning system.

The repairman will then go into your courses of action, which will involve swapping out the part and fixing the issue, but could also include upgrading parts of the A/C, the A/C system itself, or your whole heating and AC system. In some cases, it may make more sense to buy an entire new heating and cooling system, particularly if the AC is past its prime, or prone to breaking down again and end up costing you more for air conditioning repairs in the end. The repairman will explain how much time, effort, and cost it will take to rectify the problem.

The technician might now explain what could have avoided the issue or part failure and how to avoid a future problem from happening. This generally includes yearly maintenance, which not only helps stop an AC breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair businesses will offer an annual maintenance plan so you don’t have to think about making future AC tune-up appointments for your home.

At the end, they will explain the process for repairing the failed part or resolving the trouble. If you determine that air conditioning repair is better for you than buying an upgraded A/C system, the service tech will order any parts necessary and schedule your next appointment to fix the air conditioner. Or, if the necessary part is already obtainable on their truck, they will move forward with the air conditioner repair work with your consent.

Keep in mind that throughout Nashville your HVAC equipment is in good hands with Donelson Air Service Experts. Our repairmen are NATE-certified and have been through extensive background checks so you can feel safe and sure with the people we send into your home. If you ever think of any questions about your HVAC equipment or what to expect with your air conditioning repair, give us a call 24/7 at 615-953-9885 and we’ll be happy to explain the process.

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