What to Expect During an AC Repair Appointment

June 25, 2016

So, suddenly your AC system needs repair at your Nashville home and you’re not sure what to expect. It’s nerve-wracking enough to welcome an AC repairman into your home, but then to not be sure what they’re going to do could add another level of anxiety. No worries! Donelson Air Service Experts is here to inform you on the basic AC repair process so you can be prepared when an expert air conditioning service technician needs to visit your home.

AC Repair Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might seem silly, but they need to take a look at it to make sure that it’s not just a thermostat settings problem. The service tech will verify the thermostat is flipped to cool and then decrease the temperature to see if that will start up the air conditioner. A faulty or wrongly connected wire could be all that’s standing in the way of you and a comfortable home.

If there is still an issue, the technician may request to see your circuit breaker box. They may flip the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The repairman will then most likely ask to see the air conditioner. Same as a doctor, the repairman will begin their trial and error diagnosis process. There are several things that could be the culprit of an air conditioning system that isn’t operating properly, and it’s up the technician to examine all the possible causes starting from the most standard issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the AC diagnosis, they will likely check the air filter to confirm it’s not blocked or in need of replacing. They will check the A/C system’s refrigerant levels, verify the air condenser fan is turning properly, verify that the size of your AC is suitable for the size of your residence, and inspect the electronics, safety controls, and wiring.

Have answers, will fix

Once the AC technician has identified the trouble, they should explain all your choices to you. The exchange will typically start with the service tech explaining what the issue is, what part (if any) died, how or why it went out, and what that part does for your air conditioning system.

The repairman will then go into your courses of action, which will include swapping out the part and fixing the issue, but might also involve upgrading parts of the A/C, the A/C system itself, or your whole heating and AC system. In some cases, it may make more sense to buy a whole new HVAC system, particularly if the AC is past its prime, or likely to break down again and end up with you spending more on AC repairs in the end. The technician will explain how much time, effort, and cost it will take to rectify the issue.

The repairman might now explain what could have prevented the issue or part failure and how to avoid a future issue. This generally includes yearly maintenance, which not only helps stop an AC breakdown, but in most cases also keeps your air conditioning warranty valid. Most expert air conditioning repair businesses will offer an annual maintenance plan so you don’t have to think about making future HVAC tune-up appointments for your home.

At the end, they will explain the process for repairing the failed part or correcting the trouble. If you determine that air conditioning repair is better for you than buying an upgraded A/C system, the service tech will order any parts needed and set up your follow-up appointment to fix the AC. Or, if the necessary part is already handy on their truck, they will move forward with the AC repair work with your consent.

Always know that throughout Nashville your HVAC equipment is in good hands with Donelson Air Service Experts. Our repairmen are NATE-certified and have undergone extensive background checks so you can feel safe and sure with the people we send into your home. If you ever think of any questions about your HVAC equipment or what to expect with your air conditioning repair, give us a call 24/7 at 615-953-9885 and we’ll be happy to walk you through the process.

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