No, not Batman. We mean Mr. Bruce who made a visit to our friends Jamin and Ashley Mills from The Handmade Home. After investing in a 40 year old home, the Mills (responsibly) elected to have the home’s HVAC (Heating, Ventilation, and Air Conditioning) system and ductwork inspected. Mr. Bruce, who you can see working on the system, has been in the heating and AC repair and maintenance industry, coincidentally, 40 years. Was it serendipity?
He was absolutely amazing. He’s like a new best friend, Ashley expressed on her and Jamin’s blog, The Handmade Home. She said that Bruce was a good sport and let the Mills clan take pictures of him while he inspected their home’s heating and air conditioning system. Looks to us like he was having fun.
At Donelson Air Service Experts, we provide a 100% satisfaction guarantee and were thrilled to hear that Bruce was living up to our guarantee. The Mills wrote that Bruce was “like the calming father figure” and included that he is the “kind of man you call on for help and can absolutely trust.”
As we require all of our NATE-certified technicians to do, Bruce took his time to explain everything, and if he wasn’t certain they understood, the Mills said he carefully explained it again.
Just like the Mills, several homeowners have to make decisions that affect their heating and A/C systems, beyond which system to invest in, such as (like the Mills) when [buying|purchasing|investing in]30] a home, do you keep the existing system, or does it need to be upgraded?
On top of giving answers to their questions, the Mills learned the significance of having thorough maintenance of an older system and, more important, “the importance of having the right person and company come out and do it for you.”
While Bruce wasn’t able to give results that were all happy and rainbows, he was candid and explained that the decisions made when choosing which heating and A/C system to purchase for your home affects your indoor air quality and the health of your children (and their lungs!).
We are proud of the representation Bruce gave of Donelson Air Service Experts when he helped the Mills family with their recent air conditioner safety inspection and tune-up service. If you have an older system you want to upgrade, have questions about your indoor air quality, or just need a seasonal tune-up, call Donelson Air Service Experts today and we’ll get you set up with one of our stellar technicians, just like Bruce!