10 Questions to Ask an HVAC Contractor

Finding the right HVAC contractor to replace or service your home comfort system can be daunting. That choice is important because the contractor you hire seriously impacts your HVAC system’s quality, durability and efficiency for years to come.

To help you make an informed decision, research various companies in your area that might be suitable for the job. Once you create a shortlist of a handful of candidates with enough experience and positive reviews, reach out to each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Asking about licensing and insurance needs to be the first question on the list. Hiring a licensed contractor ensures that they meet the state and local standards for HVAC companies. Then, insurance safeguards you from liability in case of accidents during the course of the maintenance or repair. A reputable HVAC contractor can show proof of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are not one-size-fits-all. Installing an HVAC system that isn’t the right size for your space causes inefficient performance and could decrease the unit’s life expectancy. A seasoned contractor can evaluate your home and figure out the ideal heating and cooling capacity of your new HVAC equipment for the best comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and air conditioning brands offer designs with differing features, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that will help you locate the optimal fit for your requirements. To get an idea of equipment quality and prices, think about asking for a list of brands the contractor suggests and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is better than a verbal estimate. When you have an itemized written estimate, you can identify what the contractor charges for each component, including labor, helping you understand where your money is going. Get estimates from several HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, prices that seem too good to be true don’t always lead to the savings you are hoping to get. You’ll likely end up with second-rate equipment and inferior customer service, or the company will tack on extra fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC profession’s standard. Nevertheless, you should also inquire about parts and equipment warranties. A handful of HVAC contractors offer extended warranties and satisfaction guarantees, indicating confidence in their specialists and equipment.

6. Do You Offer Maintenance Services?

Scheduled tune-ups are essential to maximize your HVAC system’s efficiency and life span. Consider choosing a contractor that offers tiered memberships to fit your requirements and budget. Signing a maintenance agreement with your furnace and air conditioning company promotes solid long-term HVAC performance. It also prevents you from restarting your search for a skilled contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

A lot of HVAC work requires permits from local or state authorities. A reputable contractor should handle this process for you, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s important to know how a contractor structures their payment schedule. Be sure to ask if they have financing options or if they expect full payment when the project is done.

9. How Long Will the Installation Take?

HVAC installation times will change based on the project’s size and difficulty. Still, having a clear timeline is crucial to cut down on the disruption to your day-to-day routine. Your contractor should supply a reasonable time frame to start and end the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to recommend ways to improve energy efficiency by doing a home energy audit. Finding the time to add insulation, replace old windows, seal air leaks and perform other specific actions may help you qualify for a more modest heating and cooling system. The result is a more affordable up-front investment and decreased utility bills for years to come.

Contact Service Experts Heating, Air Conditioning & Plumbing, for HVAC Contracting Services in the U.S.

At Service Experts Heating, Air Conditioning & Plumbing, we know that choosing the right HVAC contractor is a major choice you shouldn’t take lightly. As industry leaders with years of experience, and as one of approximately 100 Service Experts locations across North America, the staff at Service Experts Heating, Air Conditioning & Plumbing proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer security and the assurance of a job well done.

So, if you’re looking for a respected HVAC partner, don’t hesitate to contact us today at 866-397-3787. Any time you contact a Service Experts office like Service Experts Heating, Air Conditioning & Plumbing, we’ll be ready to answer your questions and help you make the right decisions for your HVAC needs.

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