10 Questions to Ask an HVAC Contractor

Choosing the ideal HVAC contractor to replace or service your home comfort system can seem daunting. That selection is important because the contractor you hire greatly impacts your HVAC system’s quality, endurance and efficiency for years to come.

To assist you in making an informed decision, research several companies in your location that might be well-suited for the job. Once you create a shortlist of a few candidates with adequate experience and positive reviews, get in touch with each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

This ought to be the first question on the list. Hiring a licensed contractor ensures that they fulfill the state and local standards for HVAC companies. Then, insurance protects you from liability in case of accidents for the duration of the service call. A trustworthy HVAC contractor can supply verification of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are available in many sizes. Installing an HVAC system that isn't the right size for your space causes inefficient performance and could decrease the unit’s service life. An experienced contractor can evaluate your home and determine the appropriate heating and cooling capacity of your new HVAC equipment for the best comfort and longevity.

3. What Brands Do You Carry or Recommend?

Different furnace and air conditioner brands offer designs with differing features, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that can help you decide on the optimal fit for your specifications. To get an idea of equipment quality and prices, consider requesting a list of brands the contractor suggests and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is safer than a verbal one. With an itemized written estimate, you will know what the contractor charges for each component, including labor, helping you understand where your money is going. Obtain estimates from several HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, low-ball estimates don’t always result in the savings you are hoping to get. You’ll likely end up with second-rate equipment and low-quality customer service, or the company will tack on additional fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC field’s standard. However, you should also inquire about parts and equipment warranties. A few HVAC contractors offer extended warranties and satisfaction guarantees, displaying confidence in their specialists and equipment.

6. Do You Offer Maintenance Services?

Routine tune-ups are crucial to making the most of your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your requirements and budget. Signing a maintenance agreement with your heating and cooling company promotes solid long-term HVAC performance. It also prevents you from restarting your search for a qualified contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

A lot of HVAC work calls for permits from local or state officials. A respected contractor should handle this process for you, saving you time and anxiety throughout the installation process.

8. What Are My Payment Options?

It’s important to have information about how a contractor structures their payment schedule. Make sure to ask if they offer financing options or if they require full payment as soon as the work is complete.

9. How Long Will the Installation Take?

How long it takes to install HVAC equipment will vary based on the project's size and scope. Nevertheless, having a clear timeline is very important to reduce disruption to your everyday routine. Your contractor should give a sensible time frame to complete the project and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to advise you on ways to improve energy efficiency through a home energy audit. Making the effort to add insulation, replace old windows, seal air leaks and perform other specific actions may help you qualify for a more modest heating and cooling system. The result is a more budget-friendly up-front investment and lower utility bills for years to come.

Contact Donelson Air Service Experts for HVAC Contracting Services in Nashville

At Donelson Air Service Experts we understand that choosing the right HVAC contractor is an important choice you shouldn’t take lightly. As industry leaders with years of experience and as one of roughly 100 Service Experts locations across North America, the crew at Donelson Air Service Experts proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our dedication to excellence is reflected in our considerable selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer peace of mind and knowing we performed a job well done.

So, if you’re looking for a respected HVAC partner, don’t hesitate to contact us today at 615-953-9885. Whenever you contact a Service Experts office like Donelson Air Service Experts, we’ll be ready to answer your questions and help you make the appropriate decisions for your home comfort needs.