Donelson Air Service Experts Reviews

Exceptional Heating, Plumbing and Air Conditioning Customer Service

At Donelson Air Service Experts, we care what our customers think. Our team of skilled HVAC service techs are as dedicated to providing superb customer service as they are to meeting your heating, cooling and plumbing needs. But, you don’t have to take our word for it.

Some praise our reliable, professional and knowledgeable service teams. Customers also tell us they value the fast response and quality service, while others say the HVAC systems we install are still working great many years later.

Ready to join the ranks of satisfied Donelson Air Service Experts customers? Call us today to schedule an appointment for your heating, air conditioning and plumbing needs.

Customer Reviews

Average Customer Rating

4.7/5 starts based on 2,647 reviews

Alex Knight

December 8, 2023

December 8, 2023

Nick gave great service

George McPherson

December 8, 2023

December 8, 2023

I finally found a company to maintain my HVAC. I've had 3 other name brand companies come out since I bought this house and all had some issue or another between lack of knowledge and experience, no call no shows, and terribly over priced services. Donelson air was running a free PM ad campaign and i was due so I set one up. The technician was more professional and more thorough than any of the others, and there was no pressure to buy additional services. About 5 months later I get a call reminding me my service is coming due and I signed up for the PM agreement. Chris and Landon come out and find an issue with my 15 year old system. Armed with knowledge and experience, they helped me make my own decision to repair or replace while not pressuring me into either. Deciding on a repair, Chris orders the parts that come in much sooner than expected. Chris came out for the repair. He was efficient and professional. I hope they send him out here for next service. Thank you Chris & God bless.

Jeremy Creason

December 7, 2023

December 7, 2023

Nick completed my fall service for my maintenance plan and was very helpful and informative.

Abigail Mobolaji

December 7, 2023

December 7, 2023

Chris did a good job fixing my heat

Josie DIMENGO

December 7, 2023

December 7, 2023

We had our biannual heating/cooling inspection today. Landon, Dustin, and Ty were out and did a fabulous job documenting all steps in the process. They took pictures and explained the status of our units and also provided info on potential areas of concern. We have been very satisfied with Donelson's service over the past few years. I would highly recommend them.

Suzanne Carlisle

December 7, 2023

December 7, 2023

The guys did a great job -- Garrett, Will and Dustin were great servicemen. They should us things about our current water heater and A/C pad that we can look at making improvements in the future. Thanks alot for all your help!

Billie Jean Haddock

December 7, 2023

December 7, 2023

Nick was very professional and explained things very well.

Nelson Slate

December 7, 2023

December 7, 2023

Chris did a good job 👏.

Laura Arnett

December 7, 2023

December 7, 2023

Abel came to make sure our units were all set for winter and answered all questions well.

Request Service Today!

Request service in 3 easy steps!

© 2023 Service Experts, Service Experts Heating & Air Conditioning, and the Service Experts logo and design are registered trademarks of Service Experts LLC and used under license by SE Canada Inc. All Rights Reserved. *Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.